Who we are
This website is operated by Hanna Sharpe.
Our website address is: https://hannasharpekinesiology.com/
If you have any questions about this Privacy Policy or how your personal information is handled, please contact Hanna Sharpe directly.
What personal information we collect
Depending on how you interact with this website, we may collect:
- Your name
- Email address
- Postal address (where relevant to the services provided)
- Information you provide when contacting us or booking appointments
- Technical information such as your IP address and browser type when you use the website
Where client records are required for the services provided, your personal details may also be stored securely in paper form in a locked cabinet at the clinic.
How we use your information
We use your personal information to:
- Respond to enquiries and provide our services
- Maintain client records where appropriate
- Communicate with you about appointments
- Send you newsletters or wellbeing tips by email if you have chosen to receive them
- Improve the security and operation of this website
We will not sell your personal information. Your information will only be shared where necessary to provide our services, comply with legal obligations, or with trusted service providers acting on our behalf.
Comments
When visitors leave comments on the website, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymised string created from your email address (known as a hash) may be provided to the Gravatar service to determine whether you are using it. Once your comment is approved, your profile picture (if applicable) will be visible alongside your comment.
Media
If you upload images to the website, you should avoid uploading images containing embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location information from uploaded images.
Cookies
This website uses cookies to improve your experience.
If you leave a comment, you may choose to save your name, email address and website in cookies for your convenience. These cookies last for one year.
If you visit the login page (where applicable), a temporary cookie will be set to determine whether your browser accepts cookies. This cookie contains no personal information and is deleted when you close your browser.
When you log in, cookies are used to save your login details and display preferences. Login cookies last for two days, while screen preference cookies last for one year. Selecting “Remember Me” keeps you logged in for two weeks.
If you edit or publish content, an additional cookie is stored that contains no personal information and simply records the article ID.
Embedded content from other websites
Pages on this website may include embedded content such as videos, images or articles. Embedded content behaves in exactly the same way as if you had visited the other website directly.
These third-party websites may collect information about you, use cookies, and monitor your interaction with their content in accordance with their own privacy policies.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
Where necessary, your information may be processed by trusted service providers who help operate this website or deliver email communications. They are required to keep your information secure and use it only for the services they provide.
How long we retain your data
Comments and their metadata are retained indefinitely so that follow-up comments can be recognised and approved automatically.
If users register on this website (if applicable), we store the personal information provided in their user profile. Users can view, edit or delete their personal information at any time (except their username). Website administrators can also access this information.
Client records are retained only for as long as necessary to provide services and to comply with legal, professional and insurance requirements.
Your rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information where appropriate.
- Withdraw your consent to receive marketing emails or newsletters at any time.
- Object to or restrict certain types of processing where applicable.
Please note that we may need to retain certain information where required for legal, regulatory or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Website data may also be processed by our hosting provider and other essential service providers for the purpose of maintaining the website securely and reliably.
Contact
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact Hanna Sharpe.